MERCHANDISING SUPPORT MANAGER

Job Purpose

• Part of the Merchandising Team
• Represents Merchandising as the key person for Merchandise-related IT projects
• Responsible for maximising the efficiency and effectiveness of merchandising processes and systems (in terms of functionality, design and systems)

Job Responsibilities

• Be the Merchandising IT Rep in relation to merchandising systems applications
• Support as a super user of systems and applications, and create appropriate documentation and training materials as needed
• Engage product-line owners to understand their requirements/enhancements, evaluate and recommend new system functionality or enhancement with required justification
• Custodian of the Group Merchandise Product Hierarchy
• Compile, update and enforce Merchandising Department’s SOP
• Drive continuous improvement of merchandising processes
• Develop relevant and insightful business reports through understanding users’ needs so as to enable more informed decisions
• Oversee the Merchandise Admin team
• Manage the centralized procurement process of non-trade items