SALES ADVISOR
Date: 05-Jan-2021
Location: SG
Company: Aspial Corporation Ltd
Basic Purpose and Objective of Job
Provide Service to Customers
- Provide professional and courteous service to all customers.
- Handle customer feedbacks, in the most appropriate manner, within operational guidelines.
- Greet and interact with all customers to determine their individual needs when they enter the store.
- Answers incoming calls as per operations standard.
Perform Sales, Trade-in and Loan Transactions
- Determine and negotiating values on trade-in and sales by using a combination of various resources and/or market knowledge
- Effectively communicates to customers on policy of the sales and trade-in transactions
- Retail sales of merchandise comprising gold, jewellery, timepieces, leather goods and accessories
- Perform sales, trade-in and loan renewal transactions
- Handle all cash, voucher and negotiable items in accordance with established policies, procedures and practices
- Proactively utilize strategic selling and customer excellence skills to achieve or exceed individual sales targets and KPIs
Stock Inventory and Visual Merchandise
- Housekeeping of the store.
- Maintain outstanding store appearance and visual merchandising standards.
- Ensure stocks are displayed and merchandised in a timely and attractive manner at all times.
Administration
- Assist in stock handling, stock-take and documentation.
- Assist with simple ordering for the store – stationery and pantry supplies.
- Assist in sales reporting.
Job Segment:
Housekeeping, Merchandising, Retail Sales, Healthcare, Hospitality, Sales, Retail